Privacy Policy
1. Who we are
◦ East Ocean AB (Org: 559527-8465) is a company based in Trosa, Sweden, offering RIB boat tours in the archipelago. We are committed to protecting your privacy. For questions about your personal data, please contact us at booking@eastocean.se.
2. What data we collect
◦ When you make an inquiry or book a RIB boat trip, we collect the following: name, email address, phone number, specific information regarding your booking and payment information (e.g. card number via our payment provider). If you contact us via forms, we may also collect messages you write. In case of group bookings, we may ask for the names of other participants for security purposes.
3. How we use the data
◦ We protect your information by using encrypted servers and booking data systems. Only authorized personnel have access to your personal data. We retain booking data for 24 months after the tour to handle any complaints or follow-ups, after which it is automatically deleted. Payment information is not stored by us but is handled directly by our payment provider.
4. How we protect the data and retention period
◦ We protect your information by using encrypted servers and booking data systems. Only authorized personnel have access to your personal data. We retain booking data for 24 months after the tour to handle any complaints or follow-ups, after which it is automatically deleted. Payment information is not stored by us but is handled directly by our payment provider.
5. Third party
◦ In order to deliver our products and services, we need to share your information with certain third-party providers. We share your information with:
Our payment provider (e.g. Stripe) to process payments.
Authorities if required by law, e.g. in the event of an accident where the Swedish Maritime Administration needs information.
We never sell your information to third parties for marketing purposes.
6. User rights
According to the General Data Protection Regulation (GDPR), you have the right to:
Request a copy of the personal data we hold about you.
Please ask us to correct incorrect information.
Request that we delete your data (unless it conflicts with other legal requirements, such as the Accounting Act).
To exercise your rights, contact us at info@eastocean.se .
7. Cookies and tracking
We use cookies to improve your experience on our website, e.g. to save your language preferences or analyze how visitors use the site (via Google Analytics). You can turn off cookies in your browser, but this may affect functionality.